shipping

Processing Time

  • All of our hair extensions are handmade to order (excluding ready to ship extensions).

  • Please allow 14–21 business days for production before your hair extensions ship.

  • Please allow 3-5 business days of processing for "ready to ship" and curl tools to ship.
  • Business days do not include weekends or holidays.


Ready to Ship Extensions

  • These extensions have already been preordered by us and are available on hand or shortly arriving to us. Therefore production has already been completed and you can receive them sooner. 

    • Please allow 3-5 business days of processing.

Shipping Time

  • Shipping times are in addition to the processing time.

  • U.S. Domestic Orders: 2–5 business days (after processing).

  • International Orders: Vary based on destination and carrier.

  • You will receive a tracking number once your order has shipped.


Shipping Carriers

We ship via trusted carriers such as USPS, UPS, and FedEx, depending on your location and selected service.


Shipping Delays

Please note that external factors like weather, customs, or new tariff enforcement may cause unexpected delays. We are not responsible for delays once your package is in the hands of the carrier.


Lost or Stolen Packages

We are not responsible for lost or stolen packages after delivery is confirmed. Please contact your carrier directly for any delivery issues.


Incorrect Address

Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses.